At wearpetals, we're dedicated to delivering not just products but also a seamless shopping experience. If you have any questions or concerns, feel free to reach out to us. Happy shopping!

At wearpetals, we understand that sometimes purchases may not meet your expectations. To address this, we've designed a flexible return policy with your satisfaction in mind. Here's what you need to know:

Initiating a Return

You have up to 48 hours from receiving the item to request a return. To be eligible, the item must be undamaged and free from wear and tear. Please ensure all tags, packaging, and invoices remain intact for a smooth return process.

Easy Return Process

Starting a return is hassle-free. Submit a request via email to robowiseinnovationsprivatelimi@gmail.com within 48 hours or initiate a return through your personal page. Once we receive your request, clear instructions on the next steps will follow.

Refund Policy

Our goal is your satisfaction with every purchase. If a product falls short, our transparent refund policy comes into play:

Refunds Processing

Upon receiving and inspecting the returned item, our team processes refunds within 5 to 7 days, crediting the refunded amount back to your original payment method.

Quality Assurance

A refund can only be issued if the product meets our quality standards. Damage or wear and tear might prevent a refund. Our team thoroughly examines the item before proceeding, committed to simplifying the process with minimal hassle.